NGIS Australia: statement of quality
NGIS is formally committed to a quality assurance system based on the requirements of international standard ISO9001:2000. This commitment contributes to a culture of excellence and continuous improvement at all levels.
We recognise the value of customer satisfaction in a competitive world and the major contribution to this satisfaction is made by the supply of products to an assured level of quality. The quality and reliability of our products are the responsibility of all employees. To this end, procedures covering all aspects work affecting quality have been developed and are adhered to all times.
Provisions will be made for any quality problems arising to be solved with speed and our techniques improved whenever and wherever necessary to prevent it reoccurring in the future.
NGIS has adopted a philosophy of continuous improvement to ensure our quality system will continuously evolve as our organisation and client expectations do.
While we strive for consistency in our service delivery, we are aware that operating in a global market, with differences in culture and business practices, requires flexibility in service delivery.
NGIS are committed to their quality goals and are supported by a responsive management team and ongoing training and development. The outcome will be a respected reputation for the quality of our products and a rewarding place to work.